At Origins Tea, we understand that opening a box containing new tea is exciting! We know how important it is to get the items you ordered quickly. We ship using Canada Post and strive to ship your items out as quickly as possible. All orders are shipped out the next business day, and most orders place before 12 noon EST are shipped out the same day!
Your items will be packed carefully with bubble wrap to prevent any damage. We are located in Toronto - Orders in Canada and the U.S will arrive in 4-7 business days using standard shipping. Some orders may take longer if you live Hawaii or any of the Canadian or U.S territories.
Orders Over $50
Free Standard Shipping
Standard Shipping 4 - 7 Business Days
$5 flat rate for orders under $50.
Expedited 2-4 Business Days
$10 flat rate
International (Outside Canada and U.S)
5-8 Business Days
$10 flat rate
Easy Returns & Exchanges
At Origins Tea, we strive to find and offer the best teas available. If you are not satisfied with your purchase, please contact us at firstname.lastname@example.org. You have 60 days from the date of purchase to start an exchange or refund.
For an exchange, we will gladly send you another tea that will satisfy you. Returns for refunds must be in the same condition that it was sent.
Please note that sales and other special promotions are not eligible for exchanges or refunds.
Please pack the item carefully so that tea does not become damaged. Buyers will have to pay for the return shipping. If you need any assistance in the exchange or refunds, let us know and we will be glad to assist.